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OutSystems

Check the error logs for troubleshooting

All OutSystems Platform components log error information. This helps you troubleshooting problems.

IDE - Service Studio

When an unexpected error occurs, Service Studio displays the Submit Feedback window. Use this window to submit crash reports that will help us fix the problem on future versions.

You can also use this window to find more information about what caused the problem. Click the 'Click here to see the report' link, to see what's going on under the hood.

IDE - Integration Studio

When an unexpected error occurs, Integration Studio displays the Submit Feedback window. Use this window to submit crash reports that will help us fix the problem on future versions.


You can also use this window to find more information about what caused the problem. Click the 'Click here to see the report' link, to see what's going on under the hood.

Environment Management Console

Use the environment management console to see the error logs of an environment:

  1. Navigate to the environment management console at http://<yourenvironment>/ServiceCenter
  2. Click on the 'Monitoring' tab;
  3. Use the filters to find a specific error.

Use the 'Detail' link on the right-hand side to see more information about an error.

Learn more on How to troubleshoot application errors.

Windows Event logs

You can also check the Windows error logs using the Windows Event Viewer:

  1. On the Start menu, search for the 'Event Viewer';
  2. Check the 'Application', 'Security', or 'System' logs.

IIS logs

You can use the IIS Manager to check the IIS logs:

  1. On the Start menu, search for 'IIS Manager';
  2. Click the 'Logging' option.


Here you can find the directory where IIS stores the logs.

JBoss logs

In JBoss the access log files can be found at:

  • JBoss 5: /opt/jboss-5.1.0.GA/server/outsystems/log
  • JBoss 7: /opt/jboss-as-7.1.1.Final/standalone/log

WildFly logs

  • WildFly 8.2: /opt/wildfly-8.2.0.Final/<wbr/>standalone/log

WebLogic logs

The WebLogic logs can be found at:

  • Admin Server logs: /opt/Oracle/Middleware/user_projects/domains/outsystems_domain/servers/AdminServer/logs
  • Managed Server logs: /opt/Oracle/Middleware/user_projects/domains/outsystems_domain/servers/<ManagedServerName>/logs