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OutSystems

Application isn't present in the Users app

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  • Symptoms

    When acessing the Users application at https://<environment_address>/Users, on the Applications tab, you notice that one of your created apps isn't showing on the list.

    application list in users

    As a consequence, you also can't assign the app's role to an user.

    application not listed in the roles

    Cause

    This happens when a given app doesn't have a "Home" module defined. You can confirm if this is the case either in Service Studio or in Service Center.

    Identifying the app doesn't have a home module in Service Studio

    Connect Service Studio to your environment and click the affected app. When it doesn't have a "Home" module defined you'll notice that:

    • the Open in browser button is disabled
    • all it's modules with show with the "Set as Home" icon set home icon

    App detail in Service Studio

    Once you have confirmed in Service Studio that your app doesn't have a home module defined, you can proceed to the resolution.

    Identifying the app doesn't have a home module in Service Center

    Another way to confirm the cause is by accessing Service Center > Factory > Applications and click the affected app.

    Examine the Modules list: an app that has a home module defined will display "(home)" after one of the modules' name.

    This is how it looks when a home module is defined:

    Home module in Service Center

    If your app doesn't have a home module it won't show the (home) tag in any of the modules.

    No home module in Service Center

    Once you have confirmed this is the case, you can proceed to the resolution.

    Resolution

    Define a home module for the app.

    Connect Service Studio to your environment and click the app you wish to set the home module. In front of the module that should be the home module, click the "Set as Home" icon set home icon

    The Open in browser button becomes enabled:

    Home module set in Service Studio

    Go back to the Users application and on the Applications tab, your app now shows on the list and you can assign it's role to users.