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OutSystems

Restart services on OutSystems Cloud

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  • Overview

    Should any issues with OutSystems services arise on a Cloud environment, there is the possibility of checking the related errors and:

    • Retry synchronization to see if it is just a communication issue.
    • Restart the OutSystems services in case they got stuck

    Resolution

    Environment health

    On 1 you can check the detail of the error and on 2 you can have some more details about that environment:

    Environment health detail

    On the error report you can try to sync your environment again just to see if this was just a communication problem. If it doesn't resolve the issue, then you can go to the environment details and restart the OutSystems services:

    Restart services of an environment

    Clicking Restart Services performs an IIS reset, clears the application pools, and clears any hanging requests.

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