OutSystems proactively monitors system resources, events and availability on a 24/7 schedule. Self-healing capabilities automatically start when needed to maintain the availability of a customer's system.
Relevant system events, such as a server down, automatically trigger the follow-up of a support engineer in line with a customer's support contract.
OutSystems will also notify a customer about shortage of resources - for example, a database storage quota that is about to be reached - to give them the option to (self-) provision additional resources as required.
Teams can also monitor the application performance, audit logs and database capacity directly in the OutSystems LifeTime self-service administration console.