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Setting Up OutSystems

 

OutSystems

How to Get the Setup Logs of OutSystems on Microsoft Azure

When setting up OutSystems on Microsoft Azure, the first step is to run the solution template wizard to deploy OutSystems infrastructure.

If an error occurs during this deployment phase, you will need the following information to troubleshoot the problem:

  • OutSystems configuration file.
  • The log files generated by the deployment process.
  • The Azure Portal error stack.

This article shows you how to get this information.

Get OutSystems Configuration File

For each OutSystems environment, you have a configuration file named server.hsconf.

To get this configuration file, do the following:

  1. On your Azure Portal, go to the resource group of your OutSystems infrastructure and select the storage account associated with your deployment.

    Resource overview

  2. On the Storage account details page, click Files to access the storage account file service.

    Files

  3. Select share from the list of file shares.

    Share

  4. Select the directory corresponding to the virtual machine of the environment.

    Directory in File service

  5. You will find server.hsconf configuration file in this directory. To download the file, select the file name and click Download.

    Accessing server.hsconf

Get the Log Files Generated by the Deployment Process

For each OutSystems environment, the infrastructure deployment process generates the following log files:

  • Log.txt
  • ConfigurationTool.log
  • DevelopmentEnvironmentInstall.log
  • PlatformServerInstall.log

To get these log files, do the following:

  1. Follow steps 1 to 4 from section Get OutSystems Configuration Files to go to the Directory corresponding to the virtual machine of the environment, inside the storage account file service. Then, select the logs directory.

    Logs in File service

  2. You will find the log files in this directory. To download each file, select the file name and click Download.

    Downloading the logs

Get the Azure Portal Error Stack

To get the stack of the deployment error thrown in the Azure Portal, do the following:

  1. Go to the Resource group of your OutSystems infrastructure and choose Deployments from the menu to the left.

    Deployments section

  2. Click on the failed deployment to expand the error and see the error stack.

    Error details