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How to request a synchronization

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  • Synchronization of data between the Architecture Dashboard LifeTime probe and the Architecture Dashboard SaaS occurs every 12 hours, but you may also request unscheduled synchronizations.

    There's a daily limit to the number of unscheduled synchronization requests that Architecture Dashboard processes for each infrastructure.

    To force a synchronization, follow these steps:

    1. Go to the Architecture Dashboard LifeTime plugin (https://<lifetime_environment>/ArchitectureDashboardProbe/) and select Monitor.

    2. Select Request Synchronization.

    After these steps, the synchronization request enters the Outbound Queue as SyncRequest.

    Select Refresh to update the queues and check changes to the status of SyncRequest.

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