When you enable users to send feedback for your applications, the submitted feedback will be accessible in the App Feedback application:
Open the LifeTime console.
In the Applications section, select "App Feedback" option in the drop-down menu next to the environment where you want to enable user feedback. This will open the App Feedback application in that environment:
Sign in with the credentials of an end user account that has Administrator or FeedbackManager permissions.
In the Feedback section, you find the feedback submitted for each application:
If you don't have LifeTime installed, you can access directly to the App Feedback application of your environment by typing
https://<your environment>/ECT_Provider in your browser.
Opening each submitted feedback, you'll find the following information:
- The screenshot of the feedback on the screen
- The status of the feedback
- The information about who submitted the feedback and when
- The feedback: in plain text or recorded voice
- The operating system
- The screen resolution