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Integrating a model in your app

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  • After you create and deploy a model, reference the ML Builder plugin in your app. Use the actions from the plugin in your logic by entering the model name and data for a prediction. Here is an overview.

    Integration overview

    Check out this document for more details about using the model in your app.

    To use the model in your app, you need to:

    • Install the ML Builder plugin. You can download the plugin during the setup, as described in Getting started.
    • Deploy at least one model. You can deploy a model by clicking on the Deploy button on the model overview page.

    Referencing the plugin

    In Service Studio, open the app where you want to use the model and do the following:

    1. Reference the ML Builder plugin. Press Ctrl+Q and in the Manage Dependencies window search for MLBuilderPlugin. Then, select the Service Actions in the right pane.

      Manage Dependencies and ML Builder plugin

    2. In the logic of your app, use the Actions from Logic > Service Actions > MLBuilderPlugin > ModelScore to get the information from your models:

      • GetAttributePrediction for attribute models
      • GetTextClassification for text classification models

      Explore the parameters of the actions to learn more about the values they require and return.

      ML Builder actions


    Here is an example of how you can use ML Builder. A telecom company wants to predict the chances of breaking the contract (churn). With historical data about contracts you can start training a prediction model.

    Sample data structure

    In this example, the Entity is SampleCustomerData with the following Attributes:

    • CustomerId
    • CreditScore
    • Geography
    • Gender
    • Age
    • Tenure
    • Balance
    • NumOfProducts
    • HasCrCard
    • IsActiveMember
    • EstimatedSalary
    • Churned

    You can train a model for the attribute prediction, and predict a binary decision (True or False) for Churned. The score in this example returns the likelihood on the scale from 0 to 1, or 0% to 100%.

    You should exclude CustomerId (from your customer data) and Id (Entity record identifier) as they don't contribute to the model. Check also how to prevent data bias.

    Sample logic

    After you reference the plugin, create logic that asks your model for predictions. In this example, there's GetAttributePrediction that uses a record of an Entity as the input.

    1. Prepare the data for sending it to the model. As the model accepts structured JSON data, use *JSONSerialize to convert a record from the Entity to a JSON.

      Serialize data to JSON

      In the example, the action requires an input parameter of the data type SampleCustomerData, which is then the Data for JSONSerializeCustomer.

    2. Send the data to the model by using Logic > Service Actions > MLBuilderPlugin > ModelScore > GetAttributePrediction action with the value JSONSerializeCustomer.JSON in the RecordToPredictInJSON property.

      Calling action to query the prediction model

      You also need to enter the name of the model in the property ModelName. Get the name of the model you want to use from the list of trained and deployed models in ML Builder.


      • Make sure you deploy a model you want to use in your app.
      • The ModelName in the actions and the model name in ML Builder must be the same. For example, if the model name in ML Builder is My Model, then enter My Model in the ModelName field.
    3. Check if the model returns data. The value of GetAttributePrediction.IsSuccess should be True. The example shows an error if the request to the model isn't successful.

      Check if response is valid

    4. Get the top result of the prediction. Do that by evaluating GetAttributePrediction.TopPrediction[0].score and assigning the value to a variable. In the example, the variable is TopPrediction.

      Getting the top prediction

      The data type of TopPrediction is decimal because you're predicting the likelihood of the customer ending the contract (churning), on a scale from 0 to 1. This is because you trained the model with the data where the churn value is 0 or 1.

    5. Decide whether you want to show the prediction by checking how "confident" the prediction is. For example, you can show results when the top score is above 0.3, or 30%.

      Prediction confidence

    6. Finally, update the user interface to show the result. In a production app you could show customer data in red if there's a risk of churn, or green, if there's no risk. For testing, you can use notification with the prediction result.

    Steps overview

    Here is the summary of the logic. The numbers match the steps of the instructions.

    Sample logic


    Reference MLBuilderPlugin to use the ML Builder plugin. Here is an overview of the actions, parameters, and data structures.

    Service actions

    The available service actions are in Logic > Service Actions > MLBuilderPlugin > ModelScore. Here is more information about the actions.

    Action Description
    GetAttributePrediction Returns values for models trained for attribute prediction.
    GetTextClassification Returns values for models trained for text classification.


    Here is more information about the parameters you can use in the ML Builder plugin actions.

    Name Type Action Data Description
    ErrorMessage Output All Text If the call fails, the parameter returns the error details.
    IsSuccess Output All Boolean Flag telling if the call was successful.
    ModelName Input All Text The name of the model that must match the name in ML Builder.
    RecordToPredictInJSON Input GetAttributePrediction Text A JSON with the information to query the model.
    ScoreResult Output All ModelScore Structure Data structure with the results of a scored model.
    TextToClassify Input GetTextClassification Text List Text you classify with the text classification model.
    TopPrediction Output All PredictionItem List Data structure with the top-scored result of a model.


    You can check the structures in Data > Structures > MLBuilderPlugin.

    Name Description
    ScoreItem Consists of class (Text) and score (Decimal).

    The meaning of class and score in the ScoreItem depends on the prediction:

    Prediction class score
    Numeric value prediction the value
    Boolean value True, False indicates probability
    A value from a set <value> indicates probability

    Here are some examples:

    When you want to predict a numeric value, the class in the response is always prediction:

    {"class": "prediction", "score": 12.567}

    If you predict a boolean or a value from a set of values, class in the response for ScoreResult holds a value, while score indicates probability:

    {"class": "Green", "score": 0.25}

    {"class": "Yellow", "score": 0.35}

    {"class": "Blue", "score": 0.40}

    {"class": "True", "score": 0.40}

    {"class": "False", "score": 0.60}

    In TopPrediction, class is a boolean or a value from a set of values, and the score is the probability.

    {"class": "Blue", "score": 0.40}

    {"class": "False", "score": 0.60}

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