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The Users application of a specific OutSystems environment is available at
You need an account with administrator privileges to log in the Users application. This account is not the same you use to connect to Service Center, LifeTime or Service Studio, as those are IT users, although you can create accounts with the same credentials for both purposes.
Before accessing the Users application for the first time, you must configure the Administrator user.
Configure Users administrator
Configuring the Administrator user for Users application sets the password and also grants the Administrator user ("admin") with all the available Roles.
To configure the Administrator user for Users application, do the following:
Log in to Service Center (
http://<environment_address>/ServiceCenter). Make sure you have the required permissions to perform the operation.
Go to Factory > Modules.
Search for Users and click the module name to open the details page.
Click the Single Sign-On tab.
Click the Configure Administrator user button.
Set the password for the Administrator user.
The Administrator user ("admin") for Users application is now configured.
To perform this operation you need to have Change and Deploy Applications permission over Users application, which means one of the following:
You are assigned to a Role with Change and Deploy Applications or higher permission level as default role.
You are assigned to a Role with Change and Deploy Applications or higher permission level for Users application.
For environments that aren't managed by LifeTime, the user accessing Service Center requires one of the following:
- The role assigned to the user has Full Control over Users module.
- The user has Full Control directly over Users module.