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Applies only to Traditional Web Apps


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  • You can use the Tooltip UI Pattern to dynamically display informative text when a user hovers over, clicks, or taps an on-screen element.

    How to use the Tooltip UI Pattern

    1. In Service Studio, in the Toolbox, search for Tooltip.

      The Tooltip widget is displayed.

    2. To From the Toolbox, drag the Tooltip widget into the Main Content area of your application's screen.

      By default, the Tooltip widget contains Widget and Content placeholders.

    3. Add your content to the placeholders.

      In this example, we add a Save button to the Widget placeholder and enter the tooltip text 'Save your details' in the Content placeholder.

    4. On the Properties tab, change the look and feel of the Tooltip by setting the (optional) properties.

    After following these steps and publishing the module, you can test the pattern in your app.


    Properties Description
    Trigger (Trigger Identifier): Optional Set the trigger type for the content. The predefined options are:
    • Click
    • Hover
    • Manual


    • Blank - The tooltip is triggered by hovering over the element (Entities.Trigger.Hover). This is the default.
    • Entities.Trigger.Click - The tooltip is triggered by clicking the element.
    IsVisible (Boolean): Optional If True, the tooltip is visible when the page is first loaded (without the need for the initial trigger). If False, the tooltip is not visible. This is the default.
    Position ( PositionBase Identifier): Optional Set the tooltip's position. The predefined options are:
    • Bottom
    • Left
    • Right
    • Top


    • Blank - The tooltip is displayed on top of the element. (Entities.PositionBase.Top). This is the default.
    • Entities.PositionBase.Right - The tooltip is displayed to the right of the element.
    ExtendedClass (Text): Optional Add custom style classes to the Tooltip UI Pattern. You define your custom style classes in your application using CSS.


    • Blank - No custom styles are added (default value).
    • "myclass" - Adds the myclass style to the Tooltip UI styles being applied.
    • "myclass1 myclass2" - Adds the myclass1 and myclass2 styles to the Tooltip UI styles being applied.
    AdvancedFormat (Text): Optional Allows for more options beyond what is provided through the input parameters. Example: { arrow: false }. For more information, visit
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