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Managing the Applications Lifecycle

 

OutSystems

Handle the Submitted Feedback

When you enable users to send feedback for your applications, the submitted feedback will be accessible in the App Feedback application:

  1. Open the LifeTime console;
  2. In the Applications section, select "App Feedback" option in the drop-down menu next to the environment where you want to enable users feedback. This will open the App Feedback application in that environment:
  3. In the Feedback section, you find the feedback submitted for each application:

If you don't have LifeTime installed, you can access directly to the App Feedback application of your environment by typing https://<your environment>/ECT_Provider in your browser.

Opening each submitted feedback, you'll find the following information:

  • The screenshot of the feedback on the screen;
  • The status of the feedback;
  • The information about who submitted the feedback and when;
  • The feedback: in plain text or recorded voice;
  • The operating system;
  • The screen resolution.

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