Process Flow Toolbox
When defining the process flow of your processes, Service Studio provides the following Tools:
Tool | Description |
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Starts the process flow. Only one Start element is allowed in a process flow. |
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Starts an alternative flow in the process flow. How to use a Conditional Start. |
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Activity to be executed by a human being. How to use a Human Activity. |
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Sends an Email to one or more recipients. How to use a Send Email. |
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Executes an action flow to do some work without the need of human intervention. How to use an Automatic Activity. |
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Executes another process as an activity of the current process. How to use an Execute Process. |
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Puts the process flow execution on hold until a specific event occurs. How to use a Wait. |
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Branches the process flow path into multiple paths but only one is followed. How to use a Decision. |
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Ends the process flow. For a matter of organization, you can have more than one End element in the same process flow. How to use an End. |
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Allows you to add comments to your process flow. |
Each process activity created in your process flow using a process tool has a life cycle.